Career Opportunities

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Join the Optimum Team

Here at Optimum, our motto is: Encouraging, Equipping, and Empowering our community into wellness.

We are PT-owned and operated since 2004, incorporated in 2011 and we are the premier PT private practice in Ketchikan, Alaska. Our owner, Kelly Chick, is one of the leading craniosacral practitioners in the northwest and is advancing diagnostics in physical therapy practice with MSKUS and EMG/NCS testing.

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Current Openings

Client Services Representative

Position: Full Time | Job Type: In-Person | Pay: $19.00 - $24.00 per hour

We are looking for an outgoing, team oriented, and committed client service representative who wants to be a part of something larger than themselves. This position is the front line to our clinic and is responsible for setting the tone for every patient, gym member and visitor. A cheerful and welcoming attitude, especially during the clinic’s high-volume times is a must!

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule:
 Day Shifts (7 -8 hour shifts)

REQUIREMENTS:

  • Post-high school graduate.
  • Previous customer service experience.
  • Previous scheduling experience (preferred but not required).
  • Passion for the profession and the people it serves.
  • Proven willing communicator.
  • Be a part of the team at the front desk to ensure that scheduling and patient communication is excellent.
  • Willing to align with Optimum’s values.
  • Is a positive, solution-minded thinker.
  • Contributes to the team spirit.
  • Ability to multi-task while providing excellent customer service.

RESPONSIBILITIES:

  • Warmly greet all patients, wellness gym members and visitors to the clinic in person and over the phone.
  • Assist patients with intake paperwork and scheduling.
  • Paper and electronic filing into patient charts within the EMR (Electronic Medical Record).
  • Verify patient’s insurance eligibility/benefits and communicate with patients to ensure they understand their benefits.
  • Written and verbal communication in EMR, through email and internal memos to ensure proper flow of information throughout the clinic and between the clinic and its referral sources.
  • Frequent schedule management to monitor and fill any openings, cancellations, or no-shows while keeping in communication with the physical therapists (PTs) about updates to the schedule.
  • Receive payments for therapy supplies, gym memberships or patient deductibles and enter them into the WebPT EMR or gym software.
  • Receive, track, record and follow up on incoming referrals.
  • Communicate with PT’s and Client Service Manager daily about needs, challenges etc.

ADDITIONAL SKILLS:

  • Experience with EMR software (preferred).
  • Experience with Microsoft Office products Word, Excel and Outlook (preferred).
  • Experience with insurance eligibility/benefits verification. (preferred).
  • Work with PTs to ensure that the patient’s plans of care are successful and complete.
  • Excellent communication skills (Required).

EDUCATION:

  • High School Diploma

ADDITIONAL NOTES:

This position and its roles are dynamic and will evolve as the business grows. This may include cross training into aspects of other positions to help establish overall depth and business flexibility. Optimum will provide relevant training as it becomes necessary and appropriate for the success of the position.

BENEFITS:

  • Our team culture
  • SIMPLE IRA
  • Employee Assistance Program
  • Health Insurance Reimbursement
  • Paid Time Off
  • Bonus Pay

Outpatient Physical Therapist

Position: Full Time | Job Type: In-Person | Pay: $85,000 - $100,000 per year

Position: Full Time
Job Type: In-Person
Pay: $85,000 - $100,000 per year

We are looking for outgoing, team oriented, and committed physical therapists who want to be a part of something larger than themselves. We recognize what we have to offer is special, so we want to make sure this is the best fit possible.

We prefer if you have a few years of experience, but we will not turn away the right person. More than anything, we are looking for future leaders who can appreciate the mentoring and leadership development opportunities we offer and who want to build upon our company’s legacy.

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule:
Day Shifts (8-10 hours shifts)

REQUIREMENTS:

Education: Doctorate of Physical Therapy Required
Physical Therapy License: Required
CPR/BLS Certification: Required
Medical Specialties: Geriatrics, Neurology, Orthopedics, Pediatrics, Physical & Rehabilitation Medicine, and/or Sports Medicine
Experience with Diagnostics (Muskuloskeletal Ultrasound/EMG/Nerve Conduction Studies): Preferred, but not required.

Also:

  • Passion for the profession and the people it serves.
  • Proven willing communicator.
  • Willingness to be accountable for production standards.
  • Ability to work with the team at the front desk to ensure that scheduling and patient communication is excellent.
  • Willing to align with Optimum’s values.
  • Is a positive, solution-minded thinker.
  • Contributes to the team spirit.
  • Experience working in or understanding of small communities with a wide range of demographics.
  • Actively engages with our referring providers through collaboration and building relationships.

BENEFITS:

  • Living in Southeast Alaska’s outdoor playground with easy access to kayaking, hiking, fishing, and boating.
  • Our team culture
  • 1 on 1 patient visits. We mean it!
  • Opportunity for training/certifications in musculoskeletal ultrasound (FMSK, RMSK) and electromyography (ECS)
  • Relocation Assistance
  • Longevity Bonus
  • Student Loan Reimbursement
  • Competitive salary with bonus incentives
  • Paid Time Off
  • SIMPLE IRA
  • Employee Assistance Program
  • Health Insurance Reimbursement and Professional Development Assistance

Physical Therapist Assistant

Position: Full Time | Job Type: In-Person | Pay: $25.00 - $35.00 per hour

Position: Full Time
Job Type: In-Person
Pay: $25.00 - $35.00 per hour

Are you looking to join a company that is committed to the local community with a higher purpose and its core values? Do you want to join a cohesive team that supports one another while we share, learn, and grow? Then we want to talk to you!

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule:
 Mon – Fri, Day Shifts (8-10 hours shifts)

REQUIREMENTS:

Licensed Physical Therapy Assistant: Required
CPR Certification: Required
Medical Specialties: Geriatrics, Neurology, Orthopedics, Pediatrics,  and/or Physical & Rehabilitation Medicine
Experience with Diagnostics (Musculoskeletal Ultrasound/EMG/Nerve Conduction Studies): Preferred, but not required.

Also:

  • Able to take direction while also taking responsibility for the patients in their care.
  • Passion for the profession and the people it serves.
  • Proven willing communicator.
  • Willingness to be accountable for production standards.
  • Ability to work with the team at the front desk to ensure that scheduling and patient communication is excellent.
  • Willing to align with Optimum’s values.
  • Is a positive, solution-minded thinker.
  • Contributes to the team spirit.
  • Experience working in or understanding of small communities with a wide range of demographics.
  • Actively engages with our referring providers through collaboration and building relationships.

BENEFITS:

  • SIMPLE IRA
  • Employee Assistance Program
  • Flexible Schedule
  • Health Insurance Reimbursement
  • Opportunity for training/certifications in musculoskeletal ultrasound (FMSK, RMSK) and electromyography (ECS)
  • Paid Time Off
  • Professional Development Assistance
  • Relocation Assistance
  • Student Loan Reimbursement
  • Bonus Pay
  • Living in Southeast Alaska’s outdoor playground with easy access to kayaking, hiking, fishing, and boating. 
  • Our team culture
  • 1 on 1 patient visits. We mean it! 

Clinic Manager

Position: Full Time | Job Type: In-Person | Pay: $95,000 - $110,000 per year

Position: Full Time
Job Type: In-Person
Pay: $95,000 - $110,000 per year

We are looking for an outgoing, team-minded, and purpose-and-values-driven clinic manager who wants to become a part of something larger than themselves. We have a unique opportunity for the right person to join our leadership team and help grow our team of therapists to deliver significant impact to our amazing community. If you are someone who can appreciate this unique opportunity for career advancement; help foster the mentoring and oversight of our therapists; are eager to develop your leadership skills; love the idea of being in an amazing, rugged, adventurous, and unique area of the United States; and, if you want to help us continue to foster a lasting presence in our community, then we want to speak with you!

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule:
 Day Shifts (8 hours shifts)

REQUIREMENTS:

Education: Doctorate of Physical Therapy Required.
Physical Therapy License: Required
Management Experience: 2 Years (Preferred)
Previous Clinic Manager or Director Experience: Preferred, but not required.
Medical Specialties: Physical & Rehabilitation Medicine
Experience with Diagnostics (Muskuloskeletal Ultrasound/EMG/Nerve Conduction Studies): Preferred, but not required.

Also:

  • Oversees and supports all plans of care to ensure the best possible outcomes through mentoring training with the clinical team.
  • Well-rounded clinical skill set and experience in the outpatient PT private practice setting.
  • Proven effective communicator.
  • Capable of holding self and the team accountable for production standards.
  • Supports CEO and Executive Team in working toward the overall purpose, vision and success of the team and clinic.
  • Willing to align with Optimum’s values and are willing to model and uphold them.
  • Is a positive, solution-minded thinker who encourages the team to be solution-minded also.
  • Able to encourage as well as challenge those under their supervision.
  • Experience working in or understanding of small communities with a wide range of demographics.
  • Actively engages with our referring providers through collaboration and building relationships.

BENEFITS:

  • Employee Assistance Program
  • Paid Time Off
  • Professional Development Assistance
  • Opportunity for training/certifications in musculoskeletal ultrasound (FMSK, RMSK) and electromyography (ECS)
  • Longevity Bonus
  • Competitive salary with bonus incentives
  • SIMPLE IRA
  • Health Insurance Reimbursement
  • Relocation Assistance
  • Student Loan Reimbursement
  • Bonus Pay
  • Living in Southeast Alaska’s outdoor playground with easy access to kayaking, hiking, fishing, and boating. 
  • Our team culture
  • 1 on 1 patient visits. We mean it! 

Physical Therapist Aide

Position: Full Time | Job Type: In-Person | Pay: $16.00 - $26.00 per hour

We are looking for outgoing, team oriented, and committed physical therapist aide who want to be a part of something larger than themselves. We recognize what we have to offer is special, so we want to make sure this is the best fit possible.
We prefer if you have a few years of experience, but we will not turn away the right person. More than anything, we are looking for team members who can appreciate the mentoring and leadership development opportunities we offer and who want to build upon our company’s legacy.

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule: 
Mon – Fri, Day Shifts (8-10 hours shifts)

REQUIREMENTS:

  • Post high school graduate with pursuit of continuing education.
  • Previous outpatient experience (preferred but not required)
  • Able to take direction while also taking responsibility for the patients in their care
  • Passion for the profession and the people it serves.
  • Proven willing communicator.
  • Ability to work with the team at the front desk to ensure that scheduling and patient communication is excellent.
  • Willing to align with Optimum’s values.
  • Is a positive, solution-minded thinker.
  • Contributes to the team spirit.
  • Experience working in or understanding of small communities with a wide range of demographics.

BENEFITS:

  • Our team culture
  • 1 on 1 patient visits. We mean it!
  • SIMPLE IRA
  • Employee Assistance Program
  • Flexible Schedule
  • Health Insurance Reimbursement
  • Paid Time Off
  • Professional Development Assistance
  • Bonus Pay

Occupational Therapist

Position: Full Time | Job Type: In-Person | Pay: $80,000 - $100,000 per year

We are looking for outgoing, team oriented, and committed physical therapists who want to be a part of something larger than themselves. We recognize what we have to offer is special, so we want to make sure this is the best fit possible.
We prefer if you have a few years of experience, but we will not turn away the right person. More than anything, we are looking for future leaders who can appreciate the mentoring and leadership development opportunities we offer and who want to build upon our company’s legacy.

ABOUT THE POSITION:

Work Location: Ketchikan
Work Remotely:
No
Schedule:
 Day Shifts (8 -10 hour shifts)

REQUIREMENTS:

Education: Doctor of Occupational Therapy Required
Occupational Therapy License: Required
CPR/BLS Certification: Required
Medical Specialties:
Geriatrics, Neurology, Orthopedics, Pediatrics, Physical & Rehabilitation Medicine, and/or Sports Medicine 
Experience with Diagnostics (Muskuloskeletal Ultrasound/EMG/Nerve Conduction Studies): Preferred, but not required.

Also:

  • Previous Outpatient clinic experience (preferred but not required).
  • Passion for the profession and the people it serves.
  • Proven willing communicator.
  • Willingness to be accountable for production standards.
  • Ability to work with the team at the front desk to ensure that scheduling and patient communication is excellent.
  • Willing to align with Optimum’s values.
  • Is a positive, solution-minded thinker.
  • Contributes to the team spirit.
  • Experience working in or understanding of small communities with a wide range of demographics.
  • Actively engages with our referring providers through collaboration and building relationships

BENEFITS:

  • Living in Southeast Alaska’s outdoor playground with easy access to kayaking, hiking, fishing, and boating.
  • Our team culture
  • 1 on 1 patient visits. We mean it!
  • Opportunity for training/certifications in musculoskeletal ultrasound (FMSK, RMSK) and electromyography (ECS)
  • Relocation Assistance
  • Longevity Bonus
  • Student Loan Reimbursement
  • Competitive salary with bonus incentives
  • Paid Time Off
  • SIMPLE IRA
  • Employee Assistance Program
  • Health Insurance Reimbursement and Professional Development Assistance